Ordering Information

Our goal is to make ordering 3D Molecular Designs products as easy as possible for teachers, administrators and individuals.  We are happy to accept your order in any of the following ways:

Shop Online with Credit Card or Purchase Order Numbers

Clicking the Shop Now or Buy Now buttons on our site will take you to our shopping cart site at shop3dmoleculardesigns.com. Our shopping cart exceeds industry standards for securing your private information processing credit cards.

Purchase Orders by Fax, Mail or Email

Send us your purchase order anyway you like.  When sending a confirmation PO by mail or fax, please indicate that it is a duplicate. We cannot easily check for duplicate PO numbers in our system. 

     Fax  1-414-774-3435

     Mail 804 N. Milwaukee St.
     Suite 200
     Milwaukee, WI 53202

     Email

    

Orders by Phone

We are happy to take your phone order with either a purchase order or credit card.

     Phone: 414-774-6562

Accounts

3D Molecular Designs does not require customers to register or set-up accounts prior to processing an order. Information provided on a purchase order or the shopping cart is sufficient.

We are happy to complete any form you need from us to become a vendor. Send your form by fax or email to:

     Fax  1-414-774-3435

     Email

    

Quotes

Educational Products

  • We are happy to provide quotes. You can generate your own quote on our shopping cart by adding items to your cart and entering your shipping address.
  • CONTACT US with the specific items and quantities. We usually respond to quote requests within 1 business day.

Custom Model Quotes

Shipping

Shipping rates vary based on box size, weight and destination. We offer both United Parcel Service (UPS) and U.S. Postal Service (USPS) for delivery, to help ensure the most cost-effective and reliable service possible. Customers in Canada should contact us for shipping costs. 3D Molecular Designs cannot ship to all countries. PLEASE NOTE:

  • UPS orders placed by noon (CT) are usually processed the same day. Expect shipments via UPS ground to take 3-5 days to arrive.
  • US Postal Service (USPS) orders are not processed until the next day, regardless of when the orders are placed. Expect shipments via USPS standard to take 3-9 days to arrive.
  • USPS Priority Mail (2-4 day) and Priority Mail Express (2 days) are NOT always reliable and may not arrive in time. This is beyond our control.
  • Orders placed on the weekend will not be processed until Monday morning.
  • Orders placed near a holiday may be affected by holiday shipping delays.
  • Orders with expedited shipping requests must be received by noon, in most cases. Please clearly note - or contact us - if you need to make sure your order ships the same day and/or arrives by a certain date.
  • Custom model orders take 2-4 weeks to produce. Larger and/or more complex models may take additional time to complete.

As a general rule, USPS shipping is less expensive than UPS; however, UPS delivery is more reliable. Once a package is in the hands of UPS or USPS, 3D Molecular Designs no longer has control over when the shipment will arrive at its destination.

Return and Refund Policy

3D Molecular Designs is a small, private business. In order to keep prices as low as possible, we cannot cover return shipping costs. If you wish to return a product, we will refund the purchase price once we receive the item, minus a $25 restocking fee. If a product is defective, 3D Molecular Designs will replace the faulty part(s) or refund the purchase price and shipping fees, at our discretion.

Funding Resources

Don’t Have the Resources to Purchase Classroom Materials? CLICK HERE for some grant suggestions. 

Gift Registry

3D Molecular Designs will soon launch a Gift Registry for teachers to record their wish lists, so that parents, grandparents, PTA/O’s or others can purchase our products for their classrooms. Sign up to receive our periodic newsletter to be notified when this option is available.

Email address

Sole Source

In addition to accepting direct orders from customers for all of our products, 3D Molecular Designs has authorized several U.S. distribution companies to distribute some of them. 3D Molecular Designs is the sole source for products in final development (field testing), and others; we can also customize products to fit customers’ specific needs. READ MORE